Customer Reviews for L.G. Collision

“So far so good gave me a pretty fair estimate had me in and out pretty fast”

“My 5 star rating is in anticipation of them doing a first class job painting my '69 VW convertible. So far, so good. I'll update after I pick it up”

“Second time using LG and the do great work and helped me with my deductible. Highly recommend”

“Allan the owner is very customer oriented And goes way beyond what is expected of the body shop. They had my car less then a week fixed and done and it looks brand new again And to my surprise he even ate my deductible as it was $500 and it was a big relief. I would highly recommend this shop and very happy I can to them.”

“Go see these guys if you need collision repair. You won't be sorry.”

“They did a great job on repairs on my car and handled the insurance company which I had a difficult time with”

“This the second time I have used this company. They are by far the best in the city. Their professionalism, and courtesy and honesty go unsurpassed. The work these people do is the finest around the valley. I would never even think about taking my car anywhere else for body work. They are a pleasure to deal with.”

“LG Collision treated me with respect and professionalism from the moment I brought my car to them for a quote, throughout the project, and to completion. The car was repaired quickly without any surprise price hikes. Their price was very reasonable and a great value for the high-quality of the work performed. They paid attention to detail and did an excellent job. Honest, professional, competent, people of integrity can be hard to find in today's world. Perhaps that is because LG Collision has a bunch of them on staff.”

“Friendly staff, great prices, awesome work, timely and honest in work completed, made sure work was done correctly and I was satisfied. Highly recommended for body work if you want it one and done. Ask for Alan.”

“Had a fender dent with the paint scratched off on my Scion Tc. Laki fixed it very quickly. Warm friendly service upfront with outstanding skill to back it up. 10/10 would recommend.”

“(Translated by Google) The best recommendation letter of any business is your job.

(Original)
La mejor carta de recomendacion de cualquier negocio es su trabajo.”

“My mom rear ended someone a few weeks ago and I told her not to worry about it because I knew a place. My uncle previously used L.G. Collisions on an Infiniti he used to own so I knew of their great work. Just got her car back today and we could not be more happy with the results. Thank you Amadeo and all you guys at L.G. Collisions”

“I've been here 3 times unfortunately but they do excellent work. I found something small and brought it back, they fixed it with no hesitation. I've brought my car here unrelated to an accident and they gave me a great deal. I highly recommend this shop!!”

“Overall, best experience I have ever had with an auto shop. I plan to go to them with future troubles. You can trust their service!!”

“Great body shop highly recommend”

“5 Stars!”

“Someone hit my car opened my door up like it was a can it looks brand new now I ❤this place”

“Luis the owner took care of our car. It was a lengthy process, but he did keep his word and get it put together and took care of everything.Thank You. Our Airbag light is still on though.”

“Hello world...i want to start off by saying that I was extremely stressed about having my car in the shop but this place had put all my worries to rest and assured me everything will be ok and told me dont worry your in good hands and at that point is when I was really nervous...but honestly I got my car back and I was completely and utterly amazed of how much they went over and beyond I came here with a big gash in my car and got my car back and it looked just like it did when I took it off the lot and not only that they took it upon themselves to wash my car so when I pick it up it was nice and fresh...god forbid I ever got to deal with another accident again but if I ever do all my business will go to this company a round of applause and a pat on the back and a thank you to all people at this company for living up to what you say your all about...THANKS L.G. COLLISION you guys are the best!”

“5 Stars!”

“These guys are awesome! SUPER friendly! As a girl I'm often stuck into the category of not knowing anything about cars, and am used to guys in mechanic shops or stores treating me like a child. These guys did not. They talked to me with respect. No pet names. Complete respect. They even washed my van for me! My rims looked brand ne!!! Thank you guys for your awesome service. I WILL be back.”

“5 Stars!”

“Great deals on body work and efficient service”

“Great customer service and timely with repairs.”

“5 Stars!”

“I love the work they did on my car. They did it fast and didnt cost me a fortune. I will definitely tell people about this repair shop.”

“5 Stars!”

“5 Stars!”

“5 Stars!”

“Great Experience!”

“The insurance for the car that rear-ended me sent me to this shop. Everyone was very personable, and the repairs to my car looks good. I found a small issue when I picked it up, but they repaired that too.

The only reason I can't give them 5 stars, is because they had promised to complete the work in a week and it took them 2 instead, which is stressful when dealing with insurance companies.”

“5 Stars!”

“Great customer service. Very honest and helpful.”

“Always great customer service and willing to help lower any deductible costs for there customers!! Thank you for great customer service & great work.”

“Brought my parents car here for front end work after a rear end accident. I as well as my parents are very pleased with the work done. I rate LG Collision number one in customer service; friendly service with a genuine smile, excellent professional workmanship, and reasonable labor costs! They work with your deductable too!. What more can you ask for?? I highly recommend them, so check them out and you will see, that you'll be pleased just like me!!!!! Give them a call be sure and ask for Amadeo.”

“Drunk driver wrecked the front end of my car and I didn't know what to do. A good friend of mine recommended me to go here and wow they are great! I have a $1000 deductible and they waived almost all of it! They detailed the whole car as well. My car looks so good you can't even tell that it was in a wreck.

Luis is the owner. He runs a great shop with great morals and great people. Thanks!”

“Luis was awesome he kept us informed every step of the way and when we had trouble with enterprise he took care of that as well. He does beautiful work and in a timely and efficient manner. I won't go anywhere else ever !!!”

“Thank you for your Excellent work i appreciate you guys getting my car exactly how it was . very good job and your customer service very good job. I recommend this for anybody that need a car repair from a crash, paint , etc. And Price not high they work with you. Thank you guys again for your hard work and for your good excellent customer service.”

“After an accident I took my car to LG. The overall experience was excellent. They were a little slow in completing the work but understood there were some complicating factors. In the end, I could not have gotten a better repair job. The car looks better than if I had gone to a high price body shop. In addition, they worked with me on the deductible. I would never go to another body shop. The staff was extremely helpful and courteous and made you feel like they really cared. I very highly recommend them for any kind of body work.”

“My car got keyed a few months ago. I started searching for local body shops and ended up finding Lg Collision. Went in and got an estimate. I was very pleased at how friendly they are. Im glad I choose Lg Collision. My car now looks beautiful and i am very pleased. I would highly recommend LG Collision.”

“I must say I am extremely impressed with how your shop is run. I have been ripped off by taking the lowest bid without any reviews, and have received the worst service, lies and delays from the shop my Insurance company suggested. This time I was referred by my agent. From start to finish I was treated with respect for my time and kept in the loop. For those of you who may be reading this, if you don't know how to select a shop or have had a bad experience in the past, you can't go wrong with LG Collision. They are as advertised.

Thanks to my agent and LG's, I got top quality and saved $350 too.”

“I couldn't be more pleased with the service and quality workmanship provided by LG Collision. I was a bit nervous since this was the first time I had to deal with a body shop, but they went out of their way to keep me informed every step of the way, including sending e-mail photos of the work in progress. The work was flawless, the final bill was for the exact amount of the estimate, and the warranty is good for as long as I own the car. Who could ask for more? I HIGHLY recommend this company.”

“Mike, I wanted to thank you for the work you did on my daughter's Honda Accord, as well as the $500.00 you saved me on my insurance deductible. When my daughter had her accident, I was dismayed to find that our insurance deductible had risen to 1000.00. In doing research on the internet I came across your website claiming to reduce or eliminate deductible expenses. I was skeptical, but called anyway- fully expecting that there had to be some kind of catch! I am happy to report that I was 100% wrong. LG Collision provided me with top notch service from start to finish. They picked up the car from my work place, kept me informed with emails and pictures every step of the way, and delivered the car to me when the repairs were complete. On top of this outstanding service, their work is top-notch and they saved me $500.00! Who could ask for more! Thanks again, it was a pleasure doing business with you.”

“My name is Noah. I recently chose LG collision to have my truck repaired after an accident. One of the things that helped my decision to use LG collision was the fact that they could help me with my deductible. Mike promised that I would save some money (and I did! I only paid half). I am a contract driver and with the gas crunch on drivers money is real tight. LG collision made it possible for my family to bear an auto accident without going belly up, not only did LG help me with my problem, LG repaired my truck just as good as a high end body shop. Customer service was of utmost importance to LG's. From the minute I walked in to the shop Mike took over and I was no longer stressed out about an accident. I was assured that everything would be okay (and it actually was! unlike other body shops). A body shop is a place you never want to be but LG's makes the experience an exceptional one. Thanks LG!”

“Once again, I want to thank you and your staff for a repair well done on my father-in-laws 1997 Chevrolet Malibu. It looks as good the day we drove it off the lot back in 1997. I believe this is about the fourth or fifth vehicle that you have repaired for me and everyone of them is as well done as the last. That is why we keep coming back to you. You have repaired an 1987 Acura Integra, 2001 Dodge Neon, 2001 Cadillac Seville and a1996 Chyrsler New Yorker. It seems no matter whether it is American or an import, they always look as good as new. Thanks again for the wonderful service. I will always recommend you and your staff as the Number 1 Collision repair shop in the Valley.”

“I wish to commend the quality of the repair work that I have always experienced when L G Collision handled my automobiles. I have entrusted my cars to LG for the past 10 years and have never been disappointed with the honesty, reliability and workmanship of Luis and his shop.”

“I liked the repair & saving over $500! You made getting my BMW repaired an easy, stressless transaction. The car looks great and it all happened exactly as promised plus, I liked saving over $500. Thanks!”

“They did a great job on my car and they have the best customer service. They will do their best to work with you and exceed your expectation”

“The quality of work I received on my Honda CRV was outstanding. From my first phone call to our final goodbyes everything went smooth, on budget and on time. LG is a little bit low key when you first come in...I later learned it is because they let the quality of their work do the talking for them. I wandered how is it possible for a company to get so many 5 start ratings...Now I know. I rated them all 5's across the board. If you are looking for a body shop...stop looking. LG is the right company for you hands down. Thank you LG for a great experience and for taking such good care of my car. Kudos!”

“The owners came out to talk to me and were thoroughly involved in the estimate and communicating with me on the progress and any problems they encountered repairing my SUV. They were friendly and the repairs were very high quality. Also, I had gotten 3 other estimates before going to LG Collision and LG's pricing was competitive.”

“I have been doing business with LG collision Repair Facility for the past 10 years. This family oriented business understands and is knowledgeable on how to work with the customer. They are fast and provide excelling quality work for not only me, but my family and many friends as well.”

“WOW!! Just picked up my car, fantastic body work. My car is a new Toyota Camry 2014, with a special paint job and you would never notice that it was every damaged and the paint job was PERFECT!

They even washed and cleaned the inside of the car..If your looking to have your car repaired this is the place to bring it. Not only did they do a GREAT job, they saved me a lot of money and saved me on my Deductible.

They kept me informed by phone the stages of my repair. And the car was finished on the date they told me it would be done. This was very helpful because I,m so busy and use my car for work. They did a wonderful job on my car and if your like me you want your car done right.

The owners and help, what can I say the BEST!!

You will not be disappointed. If I could rate them 10+ I would.

Thanks, for the great work.”

“5 stars does NOT do this place justice! They are amazing, fast, accurate, and they are affordable! When you need anything done LG is THE ONLY place you need to go! They were able to provide me a tow truck (who was the BEST rate in town), the tow truck came within 45 mins. of me calling! Then from my work I had my truck taken STRAIGHT to LG. LG got it right into a bay, and a mechanic begin working on it. This was the day before thanksgiving, and I was to drive up north to celebrate with my family. I thought there was no way that my car would be done... boy was I wrong! LG collision got my truck in, worked on, and out ALL before I was originally to leave for flagstaff!!!! They absolutely came to my rescue, and they also saved me TONS of money! Thank God for these wonderful people, and a wonderful company! This is the only place I will be going to for now on!”

“I am so pleased with the service I received at LG. I have gone to them a few times to have them work on my car. They are all very friendly and provide excellent customer service. They really take care of you and I would recommend anyone to use there services. They work with a rental car company as well which is helpful to have when you need another vehicle. Happy customer!”

“LG Collision attracted my attention because they work with you and your insurance company to PAY YOUR DEDUCTIBLE.
I took my car in from Gilbert to Chandler because I heard the customer service and body work was exceptional. I could not agree more. This business is family owned and operated and they truly care about the customer and their customer's level of satisfaction. This alone sets them apart from all other body shops.

I did not plan on leaving my vehicle at the shop but I gave them my paperwork and they took care of all of the insurance mess so I wouldn't have to. It was so nice to not have to keep playing phone tag with my agency.

LG Collision also offered me a ride home which was about a 45 minute trip one way and the owner, Luis Gonzalez, personally drove me home. I just don't think you can possibly get better service.

Everyone at the shop takes great pride in the business and I can assure that it reflects in the quality and care that you will receive. Without a doubt go to LG Collision Repair in Glendale”

“LG IS A VERY GOOD BODY SHOP, GOOD CUSTOMER SERVICE GREAT PRICE. I WOULD RECOMMEND IT TO ANYONE.”

“So I guess I need to mention I have had 2 cars there three times over the last 6 months, none of these repairs my fault.
They make your car look AMAZING and I can't say enough about the customer service from EVERYONE there. This last time my car was there it was over 7k in damages on a car I've only had since September of 2013, my brand new 2013 VW GLI....sniff sniff.....

This is NOT the recommended shop that Geico (the insurance company of the other party) wanted me to go to, however, being that I have had past experience with them with my Jeep (of which I should have posted a review a LONG time ago), I would not hesitate to go anywhere else. I live in far North Phoenix, and although there a lot of body shops closer, they are worth the extra drive!”

“Everyone there was super nice and my car looked brand new!”

“Even though my insurance recommended someone else, I trusted my instincts and was impressed by the great attitude of everyone at LG. Everything went smoothly..from evaluation to drop off and work quality. I will definitely recommend this place to everyone! Thanks for taking care of my Highlander, LG!”

“We had a small accident that caused some damage the rear of Kia Soul, we shopped around to try and find the best price since we didn't want to claim it on insurance. We checked three other body shops and they each wanted to charge us 1300+ for the repairs, we found out about LG Collision from a google search and all the reviewed were good so we called Luis up and got a bid. I have to say that the professionalism and quality of their work was amazing, my car looked like new and they even delivered and detailed it for me. All of this on top of coming up over 600 dollars cheaper than everyone else. We will definitely use them again and will recommend them to everyone.

One thing to note, if you need to pay with Credit Card you will have to do it at the shop as they can't do it when they deliver.”

“I had a bit of damage to the rear of my mini cooper and was in sticker shock from the mini dealer in Scottsdale. Thankfully I contacted Mike at LG. My mini is now back with me and as good as new at a significantly more affordable price. Mini of Scottsdale couldn't have performed a better job and certainly not as expeditiously. LG also picked up and delivered my vehicle for me. This was a self pay so was completely handled by me without assistance from my insurance carrier. The customer service was very good and as stated by another reviewer, they have no problem treating a female fairly. I will not hesitate to use LG in the future or to recommend to my family and friends.”

“LG Collision is a very honest, respectable, and fast working repair shop. I have new baby and I'm paying college tuition. I was not looking forward to the amount of money my accident was going to cost me. Luis and everyone at LG worked with me to wave most of my deductible cost and even offered to take me home because I didn't have rental coverage! My car looks great. Awesome customer service! Skilled mechanics! HIGHLY RECOMMENDED!!!!!!!!!!!!!!!!! A+ Thank you!”

“A good friend told me to go to this body shop because they treated everyone fairly (especially women) and did a fantastic job on her lexus. I now understand why she recommended LG collision. They were more than just a great auto body shop, they actually went way beyond what I would have ever expected. I truly appreciate the honesty, over the top service and quality. Cheri.”

“Satisfied with work they did on my 97 discovery”

“Amazingly fast service, quality repair and impeccable customer service. Claudia kept in constant contact with me about scheduling, repair, etc. Luis called me personally to tell me the car was ready in just two days time! They were more than willing to work with me as much as I needed on my deductible as well. Very honest, hard working and personable shop. Will definitely recommend and go to again!”

“It's been over a year since I was here and promised to leave a review. Why wait that long?

One benefit is that I can say that the work done has stood the test of time and other than the title it would be hard for someone not very well versed in used cars to tell it was ever in an accident.

The process of working with LG was very good with some phone tag, but not excessively so. There were complications from the kind of accident it was and insurance companies involvment that caused delays plus the difficulty of getting parts from Japan at the time made it hard to get a handle on how long it would take for me to rent a car for. In the end they helped me out on the deductible as their site says and a few days car rental so It was fair.

I'd be more than happy to take a car back here should the need arise and I'm pretty sure you'll be in the 4-5 star range when you do.

For me 4.5”

“Fantastic service! I had multiple claims and Mike gave me a great deal to get everything done. They picked up/dropped my car and had it finished in a week. Any future body work will be done with LG.”

“Sicne there's no option for half stars: 4.25 out of 5

For repair/replacement-type reviews, I tend to wait a few months before commenting. But after about 3 months, their repair to my Mustang is holding up very well. They took steps to further brace and secure a new aftermarket bumper and paint matches perfectly.

Suspension and other non-body work had to subbed out, so there was quite a bit of delay and phone tagging. Emails were hit or miss too. In the end, I also had to remind about their 'pay your rental car' coverage they advertised. A longer process than we thought needed, but it ultimately worked out well.

Luis and Mike were very easygoing and truly made sure we were happy as reasonable through the process. Every detail about their in-house paint/repair was gone over thoroughly so that the detail was clearly understood. There were no surprises, except that their work was better than a few W Valley shops I've worked with.

Spot on in-house work.”

“If you need body work, this is the place to go!
Unfortunately, I have had to take my car for body work several times in life, both in other states and here in the Valley. I have never had an experience as impressive as this:
1) The owner, Luis Gonzalez (LG), personally drove to my place of work and checked out what needed to be done.
2) LG helped coordinate my rental car (which insurance covered) so there was no time without a car.
3) LG took my car and drove it to his shop, so I did not have to take time out from work to go there.
4) When the car was ready, my car was returned, looking good as new, to where I work. The interior was clean and vacuumed, with paper floormats having protected the floor from dirt, and the exterior was totally clean; the windows were all cleaned inside and out.
5) LG then drove my rental back to the agency, saving me from having to return it and lose more time.
6) Best of all, he saved me money, so my out of pocket expense was lower than my deductible!

Where else can you get this kind of service? I recommend any of his locations. He is also rated A+ by the Better Business Bureau.”

“My third time using LG Collision Repair and once again - they exceeded my expections. They go above and beyond in their service, flawless repair and attention to detail with everything from picking up your car, working with your deductable to save lots of money and helping with any other car related issues you may have... it is like having a family member in the car business. I will never go anywhere else and tell everyone I know about their outstanding and reputable operation. I feel very fortunate that I found LG Collision!”

“I brought my Scion to their shop after I involved in an accident in last Novmber. I am satisfied with their job. Now 3 months passed, my car runs well without any problem. Their people are friendly and nice to talk with.”

“Luis and his team at LG Collision are friendly and helpful. I had a minor door repair completed on a delivery van that I use for a business. LG Collision completed the work satisfactorily and within two business days, as promised. LG save me 30 % vs. the closest competitive bid. In the future, I'll return to LG for any auto body repairs when needed.”

“Still 5 stars in my book!!

They found damages on my car that I am sure would have been missed. After 10,222.00 worth of damages and 42 days (not their fault, VW slowed them up on parts)...my 2013 GLI looks as good as new. I HIGHLY recommend the team at LG!!

Thanks Luis!!”

“Great service! Couldn't have been happier. I had a $1000 deductible and they worked with me so my out of pocket was minimal. I went to three other places and two of them wouldn't help at all waiving any portion of my deductible and the other place said they could try and get a hundred waived. I took my car in on a Saturday they helped arrange for my rental, went to bat for me with my insurance company and had my car back in 2 weeks and it looks brand new! Thanks for the great service, would highly recommended them and would definitely use them again!”

“Friendly, honest and professional. Luis and his team not only repaired the damage of my vehicle at the price and during the agreed time period. They also watch out for my safety, conduct an apprentice program that helps the community and keep you informed of all developments every step of the way. Their facilities are safe, with the latest technology and the staff courteous and knowledgable. They vindicate the reputation of auto body shops everywhere, or are they the exception to the rule? I hope not to have to visit their business again however, as long as I reside in Phoenix and find my vehicle in need of auto body repairs, I wouldn't trust anybody else.”

“When LG Collision states that they provide simple, easy and affordable service-- they are right! Every aspect of working with them was exceptional and they went above and beyond to make sure everything was as easy as possible. Most importantly, the quality of the finished product was excellent!”

“LG Collision is an amazing body shop. They are a first class business. Very patient and thorough in their assessment and work. They saved me from having to pay my $500 deductible! They even noticed a couple other blemishes on my car and fixed them as a courtesy. They set up a car rental for me and dropped me off at Enterprise car rental. They truly turned a negative experience (body damage) into a very positive experience. I will definitely return back to their shop if I ever need body work.”

“I bottomed out my vehicle and took it to LG for some undercarriage damage. They are the opposite of the typical auto repair shop. Luis and his staff were friendly and professional and went above and beyond in the repair of my vehicle. They even repaired some minor unrelated damage free of charge. I would definitely recommend their services.”

“LG Collision did my car fantastic and they were really fast. They also helped me pay for my deductible. I will defiantly be back if I have car problem in the future.”

“Great body shop! I needed a rear windshield ASAP because I was from out of state and they were able to get one for less than the dealer cost and install it the same day. They also cleaned up a lot of the glass inside and were very friendly and informative. Highly recommend and would use their services again.”

“The quality of work I received on my Honda CRV was outstanding. From my first phone call to our final goodbyes everything went smooth, on budget and on time. LG is a little bit low key when you first come in...I later learned it is because they let the quality of their work do the talking for them. I wondered how is it possible for a company to get so many 5 start ratings...Now I know. I rated them all 5's across the board. If you are looking for a body shop...stop looking. LG is the right company for you hands down. Thank you LG for a great experience and for taking such good care of my car. Kudos! I wish I could show the amazing work they did. Kudos LG! I am still on cloud 9.

(I wish there was a 10 rating)”

“Excellent, personal service. I even got a ride home to get my ID and then to the rental car location.

Quality of work was spot on!

I'll never go anyplace else for bodywork.
All the staff is so friendly.”

“Covered 100% of detuctible as promised. Dropped car off at house for me. Great job matching paint to my car. Everything looks great so far!”